FAQs & SAFETY
Your comfort and safety are important to every Villa experience. Review the information below and contact us if you have any questions before booking.
1
Who can use The Villa Wellness
Our mobile recovery experiences are suitable for individuals, sporting teams, gyms, workplaces, wellness events and private groups. Participants should be in good general health and complete our digital waiver before their session.
2
How much space do you need?
Our trailers can be set up anywhere it can be safely towed and parked with adequate access. We require a relatively flat area and enough room for the trailer and participants to move around comfortably.
3
Do we offer discounts for recurring bookings or partnerships?
Yes. We offer discounted pricing for businesses and organisations looking to book recurring sessions. Whether you're a gym, sporting club, workplace, school, or event organiser, we can create a customised partnership package that provides ongoing recovery services at a reduced rate. Contact us to discuss a tailored solution that suits your schedule and budget.
Participate Safely
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Follow all instructions provided by The Villa team.
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Enter and exit the sauna and recovery baths carefully.
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Do not run around the trailer or wet areas.
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Stay hydrated before, during and after the session.
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Do not participate while affected by alcohol or recreational drugs.
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Do not use equipment for longer than instructed.
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Stop immediately and notify The Villa team if you feel unwell.
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Seek professional medical advice if you are unsure whether participation is appropriate for you.
Before Your Session
Participation acknowledgements and waivers must be completed by every participant or their parent/guardian before taking part in a Villa experience. Organisers are responsible for ensuring all participants are aware of the safety information and terms. Refusal of participation may occur if requirements are not met.
Website information is general in nature and does not replace The Villa Wellness booking terms, participant waiver or professional medical advice.